Refund Policy

Draft. Align deposit, cancellation, and refund rules with how Miles actually runs the business, then have counsel sign off.

Our Commitment

We want every detail to meet expectations. If something goes wrong, here is how we typically handle refunds and fees.

Payment Timing

You may pay on completion, or a deposit may be collected when the appointment is confirmed—whichever your confirmation states.

Cancellations

• Cancellations with ample notice (e.g., 24–48 hours, as stated at booking) generally incur no fee.
• Late cancellations may forfeit a deposit or incur a fee to cover blocked calendar time.
• No-shows may be charged up to the scheduled service value at our discretion.

Service Issues & Redos

If workmanship falls short, contact us within 48 hours of service with photos when possible. We may offer a redo or a partial/full refund at our discretion.

How to Request a Refund or Adjustment

• Phone: (763) 352-7411
• Contact: contact page

Include appointment date, vehicle, and a short description of the issue.

Changes to This Policy

Updates will be posted on this page.